Ultimate Practice Offers
Pre-Employment & Employee Development Testing
Would you like to have….
more sales?
higher profits?
less employee turnover?
increased customer retention?
a strong sales & service culture?
hired the right people the first time?
less office politics & employee drama?
more productivity from your employees?
great “leaders” instead of routine “managers”?
Four comprehensive tests
that make your job easier for only $50 each
Customer Service Pre-Employment
Assessment Report
This pre-employment test is critical for hiring the right person the first time for jobs dealing with customer service and customer interaction (including Call Centers & Help Desks). It provides you with scores to help point out the high performers and narrative responses to really help you make your final hiring decisions. The report will summarize the person’s strengths and developmental concerns to help you make the best hiring decisions. It also provides you with recommended questions for a potential second interview based on their results. This test has 217 questions and takes approximately one hour for the candidate to take. It evaluates:
Agreeableness
Assertiveness
Conscientiousness
Customer Service / Responsiveness
Emotional Stability / Resilience
Empathy
Extroversion
Flexibility
Integrity
Openness
Optimism / Enthusiasm
Orderliness
Relationship Sales
Teamwork
Work Drive
Plus Their Overall Cognitive Aptitude (Abstract Reasoning, Numeric Reasoning, Verbal Reasoning)
Administrative Assistant Assessment Report
This pre-employment test helps you determine if your candidate can fit in well with other staff, be polite and courteous to customers, be dependable in carrying out duties, and capable of handling typical clerical tasks. The report provides a graphical display of scores, then gives a list of strength and developmental concerns to help you understand how the scores play out in everyday behavior on the job, and suggested interview questions. The personality portion has 135 questions; the Spelling & Grammar portion has 25 questions, and the Filing Test has 100 questions. It is an untimed test but should take 60-90 minutes. It evaluates:
Agreeableness
Conscientiousness
Detail-Mindedness
Orderliness
Responsiveness
Emotional Stability
Flexibility
Impression
Management
Intrinsic Motivation
Integrity
Long Tenure
Potential
Extroversion
Service
Work Drive
And also Filing Aptitude, Grammar & Spelling
Leadership Skills Pre-employment Test
This pre-employment test is essential for hiring people who know how to inspire and motivate people. It provides you with scores to help point out the high performers and narrative responses to really help you make your final hiring decisions. The report will summarize the person’s strengths and developmental concerns to help you make the best hiring decisions. This test has 235 questions takes approximately one hour for the candidate to take. It evaluates:
Agreeableness
Assertive Leadership
Dependability
Detail Mindedness
Emotional Stability / Resilience
Extroversion
Impression Management
Integrity
Intrinsic Motivation
Managerial Human Relations
Openness to Change
Optimism / Enthusiasm
Orderliness
Self-Confidence
Task Structure
Team Orientation
Work Drive
Plus Their Overall Cognitive Aptitude (Abstract Reasoning, Numeric Reasoning, Verbal Reasoning)
Leadership Developmental Test (Current Employees)
This test is used for current employees in order to help them develop their leadership skills. It provides them with a feedback tool with which to help point out their strengths and opportunities for improvement. This test measures a person’s orientation to the future such as their preference for stability or change and whether they are vigilant or optimistic. The report will highlight the person’s strengths, weaknesses, best-fit work situations, worst-fit situations, suggestions for development and provide a detailed summary at the end. This test has 157 questions and takes approximately 30 minutes for the employee to take. It evaluates a candidate’s personal working style such as their emotional reaction or resilience, extrinsic or intrinsic motivation, and their work centered compared to non-work centered style. It looks at their interpersonal style such as independent vs. collaborative, introverted vs. extroverted and straightforward vs. image-conscious style. It also tests a person’s management style such as accommodating vs. assertive leadership, big picture vs. detail orientation, participative vs. directive and role-relations vs. human relations oriented.
Each of the above tests are taken on-line (no mailing or faxing) and come with a very comprehensive report that is delivered via e-mail to the hiring manager within minutes of the completion of the test. You may view sample reports for each of the tests above by clicking on download icon next to each test above.
The Personal Style Inventory Tests have been under development for twenty years and were created by John Lounsbury PhD., licensed Industrial-Organizational Psychologist is a professor of psychology at the University of Tennessee, and a Fellow in the American Psychological Association. The tests have been used in 38 countries around the world in a wide variety of industries. For more details and answers to your questons, click here.
If you are a job candidate
and you have been asked to take a test
Benefits to Testing
Scores on the Sales Test
Actual Employee Sales
15th Percentile
$40,000
50th Percentile
$80,000
85th Percentile
$120,000
95th Percentile
$175,000
Comparison of the “Sales Ability Pre-employment Test”
scores to employee annual sales
Are All Employees Created Equal? No!Here is how your best workers help your company to be successful…
Superior workers profit easily from instruction so the investment in training dollars is spent wisely.
Superior workers are dependable and reliable so you can count on them.
Superior workers reach full production quicker so you are losing less money during an orientation phase.
Superior workers are more effective in performing their tasks.
Superior workers make fewer errors so they are more efficient in their everyday work, cut waste, and reduce equipment breakdowns.
Superior workers are observant and thoughtful about their work so they help improve the processes and save even more money in the long run.
Superior workers need less supervision.
Superior workers make better team members because they fit in well with other people on the job
In short, superior workers are an excellent investment of company resources.
It's simple! An investment in selection testing reaps
tremendous financial benefits year after year.
Wide Applicability for Business and Industry
In addition to pre-employment selection, there are other valuable uses of personality measure. Listed below are some of the applications of the Personal Style Inventory Tests:
Recruitment, including training recruiters in personality appraisal.
Individual counseling and employee assistance interventions
Training needs assessment
Professional development
Placement into different jobs and career paths
Career planning
Improving work group and team functioning
Promotion testing
Conflict resolution
Succession planning
Pre-retirement planning
Personal feedback and development
Partnerships and mergers
If you are a job candidate
and you have been asked to take a test
